So today has... hm, what's the a good way to say it? Today has sucked ass. Well, less today and more this evening.

I haven't said anything about it because it didn't feel right until I actually had the thing, but I ordered a laptop last week. It arrived on Monday, and I started it up, only to find that I couldn't connect to the internet wirelessly. Okay, all right. It happens. Dad was having trouble with his wireless too, and Brian was coming home Tuesday night (to go to the dentist, long story) so I just waited.

And Tuesday was... last night, so anyway, last night Brian came home! Yay! And got the wireless internet working for Dad. Only still not for me. So he worked on that for a couple hours, but seriously, he had homework and he'd just has a three hour drive only to spend hours working on a computer, knowing he had to be up early to go to the dentist and then leave for another three hour drive? I didn't push him. I felt bad enough making him spend a couple hours trying as is.

So I called tech support right when I got home from work today, and spent three hours on the phone with them, and it's still not fixed.

Can I please tear out my hair now? I mean, I get it's confusing. It really is. I can connect to the router, but I can't connect from the router to the internet. I baffled tech support. It really sucked, and I felt kinda bad about it. The first person I talked to was a nice guy with a cute voice, and he started out sweet and positive, and then by the end, he sounded... strained. I felt a little guilty.

They did give me a few options that I want to ask Brian about, but honestly I'm pretty sure he already did them. So the other thing they suggested is getting a new network card.

Why did I want a new laptop again? Because I ordered a laptop only to find out that there's something freaking wrong with it, I might as well return the damn thing. AUGH. Only if I return it, I'd really want to exchange it for the same thing. I love this notebook. I mean, I really really love it. I drooled over it, and it's even better in person than I thought it would be! (Except... you know, that it doesn't work.)

I really have no idea what I want to do if I talk to Brian and he's done the things they've suggested already... is it really worth getting a new network card, which by the way, I couldn't freaking install ANYWAY? Brian could do it, but I don't think he's going to be coming home again anytime soon.

I have a headache. And a backache (I had to do a lot of bending to do some of the stuff they suggested... don't ask). And I'm really tired.


ikarit: (Default)

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